EOD reconciliation can be a real pain in the cannabis industry, but not with Spendr!

Our transactions are labeled in your POS as an offline payment type, typically Debit, Check, or Other to ensure that the Spendr transactions are separated from Cash transactions. If possible, create a custom “Spendr” payment type.

At the end of every day, reconcile Spendr transactions on the Spendr App via the “Payment Report” section or on the Spendr Dashboard via the “Transactions” tab.  

You can filter by a specified date range to narrow down transactions for a specific period, then match up the number of transactions and the dollar amount shown in Spendr with your POS.  

Here’s a step-by-step guide for reconciliation in our POS App + Merchant Dashboard:

Point-of-Sale App

1. Log in to your Manager or Assistant Manager account on the Spendr App & navigate to “Payment Report” then Filter by the specified date range you are looking to reconcile.

2. The “Payment Summary Overview” gives you the total number of payments processed and the dollar amount. Click on “View All Transactions” to see each individual line item.

3. Once you have the total payment amount for the needed date range, compare this number to the transactions coded in your offline payment type to tie out.  

Merchant Dashboard

1. Log in to your admin account at admin.spendr.com & navigate to the “Transactions” tab on the left-hand side of the screen. In the top right, select the date range you’d like to reconcile.

2. If you have multiple locations to reconcile, click the Filter button, select location name and click on the location you are looking to reconcile.

3. Once you have done that, the top of your screen will show a few KPI’s relative to the date range selected. Total Payments will be the total number of completed transactions. Total Payment Amount will be the $ total of completed transactions.

4. From there, you can compare the number of transactions listed in Spendr against the transactions coded in your offline payment type in your existing POS.

Please note that if Tipping is live in your store, you will need to reconcile tips and this could create a difference in your POS system compared to Spendr.  

If you are having issues reconciling transactions, we recommend diving into the line items of each transaction in both your existing POS and Spendr to ensure no transactions were coded or processed incorrectly. Reach out to your Account Manager for any questions or assistance with EOD reconciliation.